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“Barclay Communications’ Account Management service has been a big benefit. We now have the joy of speaking to a single point of contact who actually takes ownership of any query we might have, and ensures it is seen through to the end.”“The responsive service Barclay Communications provides has complimented our ability to quickly react to business changes, both from internal and external requests. For instance, if we need any new mobiles or service enhancements we just contact Barclays and they quickly sort it out for us, allowing us to get on with our jobs.”
“Barclays always offer us the best deal, and the service we receive from our Account Manager is first class. She really looks after us, knows what technology we’re into and keeps us updated on any new releases and deals.”
“Since switching to Barclay Communications, we have found the company to be professional, attentive and extremely helpful. They were able to provide a package to suit our business needs and continue to manage our account effectively.”
“The Corporate Support has been excellent especially with any phone problems or insurance claims. The O2 online billing system has also been very useful in helping us keep an eye on things. Plus, since we are a multinational company, My Europe Extra has stopped our EU travellers getting hit with excessive charges.”
“Barclay Communications’ O2 mobile phone packages are consistently more cost-effective and generally superior to other suppliers. Furthermore, they have always provided us with a strong service and excellent after sales support.On the rare occasions that we‘ve had an issue with our mobiles or O2 account, their after sales support team have quickly and professionally resolved it for us, which has saved us any hassle or worry.”
“We made the move from O2 direct to Barclays for our business mobiles and our experience has been very positive so far, we have benefitted from savings on our account and are grateful to have a locally based account manager on hand for advice on all areas of our telecoms. I would happily recommend Barclays to any of our clients.”
“At all times we have found Barclays IT to be thoroughly professional and technically efficient in terms of managing our technology systems.”“Their staff have dealt with us courteously and have provided a high degree of added value to our business, maintaining our systems seamlessly to allow us to carry on with the day to day running of our business.”
“In today’s business environment speed of response to problems is one of the key components of a successful support service and to this end Barclays IT have continued to exceed our expectations.”
“Byker Bridge Housing Association are very pleased with services provided by Barclay Communications. At the first meeting with our account manger, a package was identified that met perfectly with our requirements.”“This was implemented quickly and with little fuss, Barclay Communications took care of the change over from our previous provider so we didn’t have to do anything once the appropriate package had been identified. When the change over took place the staff of Barclay Communications went over what was expected in order to assist us. All of our staff were able to keep their previous numbers.”
“Communication between our staff is very important and we are pleased that network reception has also improved. We receive contact from our account manager to ensure that things are running smoothly and we are happy with the service”
“We have our mobiles and landlines with Barclay Communications, so when we discovered what their ebusiness team could do for us online; we decided it would be better to keep everything with one company that could do it all.”
“Barclay Communications have been supplying our mobile communications for several years now and we have always found Stewart and all the office staff very pleasant and helpful. We have just taken on another years contract and look forward to many more.”
“We asked Barclay Communications to review our total mobile phone usage.”“They supplied a detailed analysis of call patterns and usage by scanning our bills through a complex system which created an easy to read report. This report made it clear how we as a company used our phones and from this the account manager from Barclay Communications recommended a tariff with free calls to not only everyone within our company and back to our offices but to anyone on the O2 network!”
“We were also supplied with a generous hardware credit which we can utilise to purchase equipment which suits each individual’s needs and also car kits or satellite navigational and tracking products.”