Keeping businesses connected
Cloud Hosted VoIP
Let’s start with hello
Combine your telecoms to create a fully unified communications solution. Incorporates everything from your standard fixed-line telephone, while introducing you to a new level in cloud-based technology. Keep your business connected seamlessly no matter your location.
The possibilities are endless
Reduce communication costs
Businesses have reported saving up to 70% on their communications when switching to a VoIP solution. International calls also tend to be cheaper as data is transferred via the internet
Increased flexibility
With a VoIP phone system, you and your employees have the ability to work from anywhere rather than being tied to your desk in the office. You can also set up do not disturb if you are in an important meeting or out of the office on a holiday.
Future-proof features
A host of features mean your business is able to operate more productively. You can improve your customer’s experience with on-hold music or IVR call routing or increase employee performance with call recording and listening and real-time reporting
Feature-rich for better collaboration and increased productivity
Call Recording
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Call Recording
Have your calls recorded for audit and compliance purposes. Use your recording to monitor and train staff and improve your business' service levels.
Management Level Reporting
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Management Level Reporting
Make better informed business decisions with real-time call data. Do you know how many calls you are getting, how they are being handled and who is handling them? Akixi calling reporting gives you a visual overview of all your important information.
CRM Integration
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CRM Integration
Click to dial your customers and have their CRM accounts “pop” when they call your business for the ultimate in customer service.
Work from anywhere with Horizon Collaborate
“Collaborate” is Gammas proprietary soft client that is perfect for users that need to make, receive or transfer calls while away from their desk.
With ultra-reliable and HD-quality calls, you no longer need to be tied to a desk to work like a pro.
The Horizon Desktop Client lets you connect your office phone to your preferred business device, such as a laptop or PC. It works seamlessly with the Horizon service and mobile client to ensure that you can control your user account and handle calls efficiently, wherever you are.
Advanced call reporting for informed decision making
Akixi’s portfolio of wall boards, reports and value-added features is vast and varied, providing maximum scope to customise your reporting to your exact needs – whether you’re a small team or running several contact centres in multiple locations. You’ll enjoy maximum visibility and control with a choice of over 400 sets of historic and real-time statistics, brought to life with easy-to-assimilate charts, dials and alarms.
Excellence in telecoms engineering
We pride ourselves on excellence customer experiences every single time. our team of in-house engineers means we are able to react faster, implement smoother and support better.
Our team of engineers each have over 15 years of expereince in telecoms provisioning, installation and servicing. They work on-site to give you a seamless transition to Barclay Communications.
Our Partners
What our clients say
“The Barclay team have been trusted suppliers, across several solutions to Wilsons Auctions for many years. Their attention to detail, clear price delivery and exceptional service meant Barclay were an easy choice as our new VoIP supplier.
“As we have become more reliant on our landline system it was imperative that everything ran smoothly and efficiently.”
– John Ardill General Manager of Wilsons Auctions
“Barclay Communications gave me the confidence to move to a cloud-based system,” says Gary. “We currently have 150 members of staff using the new Gamma Horizon system.
“Early in the process, we were assigned a Project Manager who, at every step of the way, guided us from planning through to delivery of the system.”
– Gary Agnew of Camden Group
“VoIP offers us more than just voice, with a wide selection of additional features, such as video conferencing and BMS integration.”
– Simon Ferguson, Associate HR Director at NK Group
