Why VoIP phone system for small businesses is a good idea

Explore how VoIP, or voice over internet protocol, offers the convenience of making phone calls from computers or smartphones using an internet connection, providing cost savings, scalability, flexibility, and enhanced communication features. Stay ahead with the technology that’s been around for a while and embrace the efficiency of a VoIP phone system for your small business.

VoIP is now widely used in offices, residences, and commercial settings. In fact, VoIP is used daily by hundreds of millions of people!

However, it is particularly beneficial for the operations of small businesses. Let us explain why.

Small businesses have good reasons to migrate to VoIP phones from a traditional phone system; the advantages are too great to ignore.

By using speech over internet protocol, you can build a fail-safe alternative for your company while saving money. Before choosing VoIP phone options, we would advise your company to confirm that you have strong, stable bandwidth. Give us a call, and we’ll do this for you.

What is VoIP?

It’s simple to understand why: VoIP offers crystal-clear audio quality at a lower cost than traditional landlines, while also offering extra capabilities like voicemail transcription services.

Internet-based phone service is known as Voice over Internet Protocol (VoIP). Voice communications are digitised and routed through internet lines rather than being transmitted over conventional phone lines.

VoIP was first offered for business use in the 1990s, and both its popularity and technology have advanced greatly since then. Users used to complain that VoIP sound quality wasn’t as excellent as it was over a landline, but those problems are no longer an issue.

How does VoIP function?

Your voice is captured by computer software, which then converts it into a digital signal that is transmitted via the internet. All of this takes place instantly.

VoIP offers a wide range of capabilities, including voicemail, virtual receptionists, call forwarding, call recording, on-hold music, voicemail-to-email, conference calling, video conferencing, instant messaging, call screening, missed alarms, and call logging.

Keeping costs low

The primary benefit of VoIP phone systems is their lower initial cost compared to conventional analogue phone systems.

Since VoIP phones are built much better than older analogue phones, you’ll save money over time by not having to pay exorbitant rates for long-distance or international calls (unless you live in a country where they are free).

This can be especially useful if you frequently call distant work colleagues located in different countries. Anywhere in the world, calling people who are using the same phone system will result in a Free leg call.

When setting up your system, you frequently have a variety of options at your disposal, some of which let you utilise your computer as an answering machine. This implies that you can take calls even if you’re not at work or near a landline.

VoIP returns control to the end user, whereas previous phone systems typically required an IT specialist or phone system engineer to manage the fundamental functions. This cuts costs for small business owners having to hire further staff to do these things for them.

Is VoIP right for you?

The effectiveness of a small business’s network and its requirements will determine whether a VoIP phone system is practical for them.

If you own a small business, you should consider your network’s bandwidth requirements as well as whether your firewall and router can prioritise VoIP traffic over other Internet traffic.

VoIP is a wise choice for plenty of businesses if the network can handle it. There are numerous advantages, such as decrease in maintenance and usage expenses, convenience of use, and improved features that you would previously only find in an enterprise-level PBX.

High speeds are now considered a need rather than a luxury by most businesses and consumers. The ability to dynamically change bandwidth distribution and increase range and speed may become increasingly important as more devices are purchased online each year.

In order to maintain your competitive edge and maintain your position both now and in the future, it is crucial to invest in a VoIP phone system for small business.

The benefits of partnering with Barclay Communications

We’re more than just a supplier! The difference between us and other companies is that we support you along the road. We are leaders because of our backing, knowledge, and experience.

We have more than 20 years of experience in the telecoms industry, including mobile, landline, and workforce management. We are experts in assisting with understanding and establishing a flawless journey for VoIP phone system for small business.

Over 11,000 customers are served by our unified solutions, with 100,000 connections going as far away as the US and the UAE.

Our team will always provide you with the best value for your money and unmatched customer service because we operate fully independently. Get in touch with us today!

What our clients say

“Dealing with the team at Barclay Communications is an enjoyable process. It was refreshing to be able to say ‘here’s my problem’ and have them respond with ‘we’ll fix it for you’.”

– Christopher Milligan, Group Systems and Infrastructure Manager at Tayto

“Since switching to Barclay Communications, we have seen a dramatic reduction in costs with no unexpected charges. I feel much more in control now and always well supported by the in-house support team.”

Bruce McDowall, General Manager at NTS

“After an extensive tender process, Barclay Communications came out well on top. This was mainly due to their exceptional customer service, market knowledge, clear pricing proposals and professionalism throughout the process.”

– Saul Johnstone, Buyer for AG Barr