As a top business telecommunications provider in Northern Ireland, we know that voice over Internet Protocol (VoIP) can sound like a confusing term at first but all you need to know is that it’s a technology that uses the internet to make phone calls possible, with additional features. The main breaking point causing businesses to switch from traditional phone lines to VoIP could be down to the fact it’s much more cost effective.
So what exactly is VoIP
To get into this even more, an IP address refers to what computers and various devices like tablets and smartphones use to be able to communicate with each other.
VoIP is simply voice over combined with this technology of communication using IP.
Since phone lines rely on local service and the internet is accessible almost anywhere globally, communication is much more seamless using the internet.
How does it work?
- Firstly, you do need to make the initial connection of your device with a router connected to a local area network.
- If you’re set up with VoIP, then once somebody calls you, your VoIP provider is contacted and instructed to make the connection.
- The call is connected with the use of what are called data packets.
It’s that simple- and you don’t need to worry about understanding every technological crook and cranny of how this technology works.
So how is VoIP better than a regular phone line?
You might think “yeah that all sounds great, but is it any better than what I have now” and the quick answer is yes.
There are multiple benefits of switching to a VoIP which are not only improved connection, but being able to make calls at any location, with many devices.
You’re no longer limited to your desk at the office or wherever you generally take phone calls at work, you can now use an app on your phone, tablet or even laptop/computer to receive and make calls. Barclays communication also comes with a video conferencing feature which gives you the flexibility of offering a remote work environment.
You’ll also be able to offer virtual meetings to clients which will make you an attractive option and put you above competitors who don’t offer this.
What sets VoIP for business apart from the likes of Whatsapp and Viber is that you can call any number, without them needing to have any sort of link with your VoIP provider.
Overall, with VoIP you will have:
- Advanced features (call recording, management reporting, voice-recording)
- A better connection.
- An option to offer remote working to your employees.
- Improved client relationships through better communication.
People love when things are simplified, and having a VoIP connection does just that. Keeping up with latest technological advancements will not only improve your communication but will show you’re willing to stay up to date in an ever changing world.
If you’re new to this, it can be daunting looking for a trustworthy and reliable VoIP provider which is why it’s useful to pick one that has proven to be successful.
Barclay Communications have lots of examples of people who were happy with their service and if you’d like to have a read you can do so here.
VoIP For Business: The Future Of Connection
You can also go ahead and book a demo to get a feel for VoIP for business and we assure-you won’t be disappointed.