Traditional business landlines have dropped by 41% from 10.2m in 2009 to 5.7m in 2021. “The days of a business phone on every office desk are coming to an end. The modern worker prefers a system that enables contact from one device, providing flexibility through mobile technology.”
Ringover calculates monthly minutes per phone line have decreased by 60.7% in 10 years, dropping from 102.6 to 40.43.
But data use by mobile phone customers is up 1,964% between 2013 and 2021 as the internet becomes the primary method of communication.
It is expected that communication will continue to migrate to online platforms such as VoIP, online gaming and social media, as people seek more efficient ways to communicate for business purposes.
A communications supplier that can provide a unified package will be an advantage when competing for new business. Companies are seeking ways to streamline operations and a single comms provider will enable easy management of services.