ISDN Switch Off

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ISDN switch off – What does it mean?

ISDN is what you would have known as a traditional telephone system. Information travelling from point A to point B, along copper wires in the ground.

In November 2017 BT announced intentions of PSTN & ISDN switch off by 2025. This means the traditional phone systems currently being used will no longer operate after December 2025.

BT has added more exchanges to its Stop Sell plans.

So what does that mean for your business?

In the past few years, BT has been introducing Stop Sells across various exchanges in the lead up to the ISDN switch off in December 2025. This is to make the transition from traditional to digital easier for suppliers and businesses.

Businesses will need to make a decision to either upgrade their current systems, or settle for their existing system exactly how it is. Although traditional systems will still operate, businesses will be unable to add or remove additional lines and infrastructure support at the exchange will no longer take place.

How will the ISDN switch off affect my business?

The stop sell means telecoms suppliers can no longer continue to sell traditional landline products to businesses. These include additional analogue lines, WLR, FTTC and PBX systems. It could have an impact on your broadband services, landline systems and anything associated with these such as CCTV cameras, security alarms and payment terminals. It may make operations for businesses much more difficult as there will be no flexibility with outdated systems. 

What are my alternatives before the ISDN switch off?

SIP/On-Prem System

If you have an existing on-premise system and are tied into a contract, SIP trunking is the best alternative for your business.

Using virtual phone lines, SIP can integrate with your existing on-premise telephone system, giving your business more flexibility to scale up or down instantly.

If you are looking at replacing you current on-premise system, we can supply fully manged call servers and SIP trunks. The possibilities are endless.

Hosted VoIP

If your business is coming close to the end of your contract and you no longer want an on-premise system, hosts VoIP could be the best solution. 

Hosted VoIP uses your businesses internet lines and hosts everything in the cloud, meaning maintenance and changes can be easily managed from a remote location.

Adding and removing users is quick and simple and management can report on live call statistics.

When is the best time to upgrade?

If you are coming to the end of your contract with your current provider, now is a good time to begin the journey of moving to VoIP. Businesses operating on traditional systems will eventually have to make the switch, therefore implementing a new system early is recommended. It gives your business and employees the chance to adapt to a new system.

If you are still in your current contract, find out from your provider when this is up. Make sure to give any notice required and begin researching VoIP suppliers to find the best fit for your business. That way, when your contract term is up, you are ready to implement your new system right away.

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