Why legacy telecoms systems are not suited to remote working?
Legacy telecoms systems like ISDN were designed for an age when almost all business activity took place at a single site. Few employees were mobile and even less worked remotely. This is fine for a static business environment but the number of mobile and remote workers has exploded.
One of the biggest challenges is ensuring that remote workers have access to the same resources that are available to employees based in the office and that they can be easily contacted by colleagues, clients and customers. ISDN lacks the flexibility to support this. As a result, productivity can suffer and there is the risk of losing business, leads and opportunities.