Wendy Cousins from B/E Aerospace (Kilkeel) shares the company’s five years experience with Northern Ireland’s only O2 Centre of Excellence and top business landline, web design and IT services provider, Barclay Communications.
About B/E Aerospace
B/E Aerospace is the world’s leading manufacturer of aircraft cabin interior products and the world’s leading distributor of aerospace fasteners and consumables. B/E Aerospace designs, develops and manufactures a broad range of products for both commercial aircraft and business jets. B/E Aerospace manufactured products include aircraft cabin seating, lighting, oxygen, and food and beverage preparation and storage equipment. The company also provides cabin interior design, reconfiguration and passenger-to-freighter conversion services. Products for the existing aircraft fleet – the aftermarket – generate approximately 50 percent of sales. B/E Aerospace sells and supports its products through its own global direct sales and product support organization. For more information, visit the B/E Aerospace website.
B/E Aerospace’s Communications Issues
Wendy explains, “Our mobile roaming and international landline calls are definitely a big expense for the company, so I am always looking for ways to reduce these costs and our monthly line rentals.”
The Barclay Communications Decision
We offered B/E Aerospace a complete solution that would reduce their international landline calls and their mobile roaming calls. The package included an O2 call plan, Blackberry Data Roaming Bolt On, our Barclay Telecom landline service and the new Barclay Telecom mobile app.
We recommended that B/E Aerospace used the app’s conference call and mobile roaming features to route all their international travelers’ calls over a VoIP platform or internet connection, which basically gave them mobile roaming and conference calls at a fraction of the normal cost. This service and app is unique to our Barclay Telecom landline service.
Unique about Barclay Communications
Wendy continued, “The Barclay Telecom app is brilliant and much easier to use than the previous platform. We contacted three different companies about our landline needs, but the new app and its mobile roaming call savings were the major deciding factor in our selection of Barclay Telecom’s landline service.”
B/E Aerospace Benefits
“Joanne is very hands-on with our account. We get a bill review every three months, were she comes into the office and goes through all our O2 bills with me, offering face-to-face advice on how the company could save on any overspending. It’s a great service and something I don’t have the time to do myself. Our line rental, Blackberry and call charges have also been reduced.”
B/E Aerospace’s Enhanced Capabilities
“The new app has made it easier to keep everyone in touch while our international travelers are away with conference calls, calls to other colleagues aboard, calls home to their families and so on.”
Would you recommend Barclay Communications?
“Of course, definitely yes!”
Working With B/E Aerospace
Britt Megahey, MD of Barclay Communications, “I am thrilled our new development of the Barclay Telecom mobile app and changes to our Account Management service has helped us continue our partnership with an elite global corporation like B/E Aerospace.”
“We’re continually trying to develop and grow our business in line with our clients changing needs, which is why we’re not just mobile anymore; we’re landlines, web design, app design, IT services and above all, a first class service.”