We’re looking for the ambitious, self-driven and dedicated people. The ones that want to get stuck in and learn new things. We don’t expect you to be everything, to everyone, just someone who fits with our family business values and award-winning culture.

Job Specification

Responsibilities will include:

• To understand the overall concept of the company, including the brand, customers, product goals, and all other aspects of the business.
• Rotate through our divisions of responsibility and provide ideas to grow and improve the business.
• Accept designated business-focused projects to research propose ideas and solutions and present a final project during the internship.
• Engage with customers or clients and provide service and or sales.
• Provide front-of-house support to engage with customers.
• Learn and become proficient in internal systems and processes.
• Data entry, retrieval, and maintenance
• Completing administrative duties for each department
• Compiling reports for various departments
• Speaking with clients to help resolve issues and answer queries.
• Maintaining an excellent, up‐to‐date knowledge of our own products and services to best advise our customers in a professional, efficient and knowledgeable manner.
• Development of best practices for leading successful campaigns and maintaining healthy competition.
• Ensure that all KPI’s and deadlines are met and adhered to.
• Deliver outstanding levels of customer service in line with the company vision.

Person Specification

• Excellent relationship‐building skills and customer‐focused.
• Excellent communication and interpersonal skills.
• Self‐motivated and results-driven.
• Strong organisational and planning skills.

Company Benefits

• Hours of work 08.30 – 5 Monday to Thursday, 9 – 5 Friday. No late nights or weekends.
• Reward and Recognition Program celebrating wins monthly, quarterly, and annually including Beer Fridays once a month and manager-led breakfast mornings.
• Career progression limitless professional development with access to mentors and training.
• Employee Wellbeing facilities include cycle to work scheme, eye care vouchers, paid medical and mental health appointments.
• Company Events all‐expense paid company events and parties.
• Pension we offer an 8% combined pension.
• Electric car scheme purchase an electric car through our scheme (tenure specific).
• Discount on Technology benefit from our supplier discount on top of the range equipment.
• Charity work – get involved in our fundraising and activity days for our charity partners.
• Referral program you’ll receive a bonus for each friend or family that joins our team.

Business Principles:

The following are mandatory for all employees:

• To comply with company policy and best practices in security, legal and regulatory compliance, including compliance to international and national quality standards.
• To always safeguard customer information.
• To access, use or disclose customer information only when necessary to carry out the job.
• To complete and maintain up to date all paperwork and processes.
• We are an equal opportunities Employer. We adhere to all relevant legislation and offer servicesregardless of age, race, sex, disability, or religious belief.