Barclay Communications

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Barclay Communications are an:

• O2 Centre of Excellence and;
• O2 Data Centre of Excellence

Working with an O2 Centre of Excellence - Helping you join it all up

O2 is committed to helping customers find the communications solutions that are right for their business. They work with their customers to understand their needs and offer innovative joined up solutions that add value and drive efficiency and productivity.

Centre of Excellence Partners are an integral part of the O2 family – and they share O2's commitment to providing an exceptional customer experience and a trusted approach.

Whatever your business – O2's Centre of Excellence of Partners have the knowledge and expertise to deliver the solutions and service you deserve.


What is the O2 Centre of Excellence?

The O2 Centre of Excellence programme sets demanding qualifying criteria, including excellent customer service and commitment to the business sector. Our mutual focus on the customer experience means that when a customer chooses to work with an accredited partner they can be assured they will receive first class O2 products and services combined with the partner's expertise.

Because we are an Centre of Excellence, you are assured that we have proven track record in delivering mobile and data solutions tailored to the customer's specific business requirements.

Business to Business expertise

• All O2 Centre of Excellences are experts in delivering the latest O2 business solutions. They have lots of experience in providing customised solutions based on individual business requirements.
• O2 Centre of Excellence Partners have a flexible, consultative approach and access to all the necessary support and resources to enable them to develop a tailor-made solution that delivers results for your business.

Evolving knowledge of the latest business solutions 

• O2 invest in their partners to keep them up-to-date with innovation,market trends and leading edge technologies. 
• We have open and early access to the O2 roadmap, so you can be confident you are getting access to latest information.
• And priority access to trial solutions and devices means you can work with us to shape the future.

The best propositions, resources and people

• O2 regularly enhances the benefits of the Centre of Excellence programme - providing exclusive offers and services to programme members and their customers. 
• O2's world class Partner Training Academy coupled with strict accreditation means you will be working with high calibre Centre of Excellence, who can speak to you with confidence and knowledge about how communications solutions can help your business. 
• O2 work closely with their Partners on the recruitment, training and development of their people, so you know you are dealing with the most knowledgeable and well equipped people.

 Local presence and understanding

• Get the best of both worlds. A global company, leading the way with the latest innovation. Managed by regional Partners, with local knowledge – getting to know businesses and the way they work.

Dedicated customer support – service that goes further

• O2 put their customers at the heart of everything they do – a passion Barclay Communications share ...read our testimonials
• As an O2 Centre of Excellence, we have access to a number of dedicated service support tools that help us provide an unbeatable customer experience. 
• Priority access into O2’s care and implementation teams means you will enjoy a swifter response to your queries and requests and a better quality of service.

What else can Centre of Excellence Partners offer?

• Set up Bill Analyser on your behalf and train your people on how to use it. This allows you to manage your account more effectively – saving you time and hassle and allowing you to make the most of your tariff
• The best deal – every six months we’ll check you’re on the right tariff and let you know if you’re not  ...Get a free bill review today
• Access to O2 Priority ticketing – as an O2 customer, you’ll be at the front of the queue for tickets to the hottest events at the O2 and UK wide O2 Academies.

   

Contact us for more information

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