FAQs

A: Barclay Communications is the only O2 Advance and Orange Business Specialist in the UK and this allows us to bring significant savings to our clients. We analyse your bills and put you on a tariff that suits your business usage. We also monitor your usage on an ongoing basis to ensure that you get the best deal for your business.

A: Of course, we may still be able to help. Contact our Telesales department and speak to John Roulston (Tel: 028 9096 0366) to determine the best possible outcome. The least we will be able to do is review your account and hopefully decrease the amount you are paying.

A: No. You will be put through to a Customer Services advisor straight away. You can also use the Live Person web messaging facility on our web site and speak to an Advisor directly.

A: You can contact our office directly by phone or by using the Live Person messaging facility on our web site. A team member will then contact the network for a replacement handset. If your phone is out of warranty we can arrange for it to be repaired or replaced if you have a hardware credit on your account.

A: If you need additional phone accounts set up, your dedicated Account Manager will review your tariff and advise on how best to utilise the tariff to keep your bills as low as possible. Additional handsets can be provided along with your revised tariff.

A: Yes, customers can choose handsets dependent on tariff and usage. Your dedicated Account Manager will update you on all handsets available to best suit your business needs.

A: Yes

A: Yes, we offer Blackberry and Microsoft Push Solutions.

A: We offer Blackberry, push email solutions, lap top mobilisation, digital pen, satellite navigation and fleet tracking solutions. We also offer a full range of web services for businesses. These include domain name registration, email set up, web site design and development and email marketing.

A: Fleet management and vehicle tracking is the management of a company's FLEET.

Fleet management includes the management of, motor vehicles such as cars, vans and trucks. Fleet (vehicle)Management can include a range of Fleet Management functions, such as vehicle telematics (tracking), driver management, fuel management and health & safety management. Fleet Management is a function which allows companies which rely on transportation in their business to remove or minimize the risks associated with vehicle investment, improving efficiency, productivity and reducing their overall transportation costs.

Vehicle Tracking System is an electronic device installed in a vehicle to enable the owner to track the vehicle's location. Most modern vehicle tracking systems use Global Positioning System (GPS) modules for accurate location of the vehicle. Many systems also combine a communications component such as cellular or satellite transmitters to communicate the vehicle’s location to a remote user. Vehicle information can be viewed on electronic maps via the Internet

A: Yes, we supply and fit all types of genuine carkits, we also offer a full installation service for those customers who have a product or carkit that they require to be installed with-in their vehicle(s).

A: Yes, our Nokia Accredited Carkit Installers are network approved as well as approved to install Vehicle tracking/Fleet management systems. The Installers work to the MPT 1362 standards and receive regular on site audits to assure the customer’s products are installed to the highest standards as set by the FCS/MPT.

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